All penalties for utility bills will be waived effective April 1, 2020 through December 31, 2021. We are working with customers on payment plans to try and keep residents as current as possible and minimize the amount that will be due when operations return to normal.
Create a New Account to Pay Your Bill
The City of Dayton uses Invoice Cloud for electronic billing and payment service, which is a simple online system that provides more convenient options to view and pay your bill, including the ability to make automatic payments, pay by text, and pay by phone 24/7. To register for a new account please click here.
If you would like to set up auto pay through your checking account you may fill out this form below and submit to City Hall with a voided check. please note if you have already done this no action is needed to change your new account number we will do that for you.
If you have questions about your bill or how to set up an account, please submit a contact form and select Utility Payments from the drop-down menu.